by Claire Pedrick | Feb 10, 2012 | 3D Coaching
Claire writes: “The other day I got some great customer service from someone and when we had finished on the phone, I asked to be put through to their manager. After a long period of canned music, the phone was answered with a silence in which I heard: What on EARTH... by Claire Pedrick | Jan 23, 2012 | 3D Coaching
Claire writes: “This month, I was asked to write for a blog about empowering leaders. Who had empowered me?, they asked. I wrote about Mary Jo who both gave me the back room confidence to grow into a more public role – and Colin who got out of the way and gave me... by Claire Pedrick | Dec 12, 2011 | 3D Coaching
Lynn writes: “I was watching Russell Grant and Flavia on Strictly Come Dancing and then on It Takes Two. Russell had much enthusiasm and passion for dancing – and compared to some of the other more novelty contestants – he also had some talent, natural rhythm,... by Claire Pedrick | Sep 23, 2011 | 3D Coaching
Claire writes: “One of the coaches I supervise was talking to me and remembered something they had been told in training. ‘If you don’t respect one of your clients, it’s time to help them find another coach.’ Respect (or disrespect) is a buzz word at the moment and a... by Claire Pedrick | Aug 20, 2011 | 3D Coaching
Jane writes: “What brings you joy at work? When it happens, how do you celebrate? One of the things I often find when working with teams under pressure is that they forget what it is that they have to celebrate. They find it easier to articulate what needs to...