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3D Ideas 800: 18 Seconds

Claire writes: “Research into the conversations doctors have with patients says that on average they listen to a patient for 18 seconds before the expert in them interrupts. Tom Peters, in an insightful 3 minute video, suggests that habit goes much wider than the medical world.  When you’re used to having conversations where you… [Read More]

3D Ideas 799: Laundry Basket

Claire writes: “Alan describes the conversations we have as a place to help someone sort through their mountain of laundry. The role of the coach – and indeed the mentor, supervisor or manager (usually) is not to wash their clothes – but to support someone else to sort stuff out enough that they can move… [Read More]

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