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3D Ideas 810: Oh!

Claire writes: ‘The room was full of midwives and other health professionals. They weren’t really sure why they had come to the day… and suddenly one lady piped up: ‘OH!’ “I begin every single thing I say to my direct reports with a version of ‘what do you want me to do for you?’ and… [Read More]

3D Ideas 809: Quality Space

Claire writes: “Unexpectedly, yesterday, I received a phone call postponing a piece of work that would have taken most of today. Suddenly the diary opened up and with some thinking space. I was also talking with Ruth, one of our coaches, and she was asking questions that were helping me to look at some of… [Read More]

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