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3D Ideas 863: What’s it for?

Claire writes: “Our job is to have conversations where people want to move forward.  They come to these conversations for all kinds of reasons. Some don’t know why they have come.  When they do, it seems to be one of these. They come: with a particular thing to explore – doing something differently, or being… [Read More]

3D Ideas 862: Closed Questions

Claire writes: “Open questions encourage people to talk.  Closed questions can be answered by yes or no. The books say that in coaching we should be asking open questions.  I totally agree with that… except when closed questions are better! If the person I am talking with has leapt ahead after an insight, a closed… [Read More]

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