3D Juggling 453: Team not talking to you?

Jane writes: ‘When running a series of Communication workshops Lynn and I came across a manager who was frustrated by the fact that, however hard she tried, she could not get her team members to speak up at team meetings. She was convinced that they had useful...

3D Juggling 435: New Bathroom

Claire writes: ‘I simply noticed that the lino in the shower room had come unstuck. When we lifted it, the floor was soaking wet and black and mouldy. After 3 weeks, we isolated the source of the leak – a drip from the cistern. The loss adjuster says it...