3D Juggling 362: New Years Transformation

Diane Writes: “Happy New Year to all our subscribers! We hope you all had the kind of Christmas celebrations you were hoping for. 2008 is here and many of you are sitting at your desks on your first day back at work. No doubt some of you will have been thinking...

3D Juggling 360: Overbooking

Claire writes: ‘Airlines always overbook flights on the assumption that some passengers won’t turn up on the day. It works really well until everyone arrives and customer service staff become overstretched. Do you overbook your diary… and then...

Displacing

Interesting, isn’t it, how the blog becomes really appealing when a deadline is looming and you’re meant to be focussed on something else!