Claire writes: “Listen to many work conversations and, whether it’s about staff or volunteers, a lot of time is consumed in conversations is outside of the control of anyone in the room. It might be interesting. It might evoke emotions – positive or negative. And it’s outside your control.
The most productive conversations happen when we notice that, contain the time engaged in talking about it and focus on what’s in your gift. It’s often less exciting, because hearing and hypothesising about what a third party did or thinks or feels can be interesting! And less useful”
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