Claire writes: “A very common question in training events is about whether or not you should take notes when you are having a coaching style conversation. If your background or your day job requires any kind of due diligence, you’ll be used to taking them.
A coaching style is useful when the conversation is about the other person making some sense of their situation. Their stuff. Their notes. And if things need to be written down, try using David Clutterbuck’s Four Is at the end:
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