Claire writes: “When we need to think through a slightly complex conversation, it’s common to find someone else with whom to talk it through. Talking about talking is helpful. What can be even more useful is to try it out. We call that real play.

All you need to do is talk to another as though they are the person – and hear yourself say what you’re thinking of saying. Unlike role play, they don’t join in – they just ask you how that felt. More often than not you will want to change the tone or the challenge – and can have another go. If you do that, moving a bit before you try again makes it easier to make the change. It’s astonishing how effective this can be.”

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