Claire writes: “It’s not surprising that sometimes confusion happens when we work with colleagues who may also be our friend, manager, leader, mentor, neighbour, office sharer, fellow lover of a particular kind of music… When we work – and sometimes play and live as well – with others, it’s not clear which hat we are wearing especially when many of us are skilled at moving from one to another in a second.

When I visit the GP (who is also a friend) I’d be pretty frustrated if we ended up talking about the politics of our local community – and I expect him to ask what I am there to talk about and stay on topic! Quite often, we will check in as friends.  After we have done the work!  And it’s clear.

Conversations at work can become more effective when it’s clear what we are talking about and what role we are in!”

Principle 3: Change hats with consent’

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