Claire writes: ‘People and their stuff are so interesting, if you’re that way inclined, that it’s easy to spend a lot of time finding out more and more. That means in many 1-1s, the person becomes less significant as we engage in earnest listening and talking to their stuff – and not to them. It feels supportive and interested… but unless we ask what we need to do right here and right now in this conversation, we may well end up going off at some very useful tangents or revisiting things they have thought about already.
What we are learning is that it’s easy to get back on track if that happens – all you have to ask is – ‘So, right here right now, what’s the most helpful thing we can do to move that forward.’ Occasionally people will ask you to solve that problem you were talking to – if that is in your gift – but most often they will ask you for something different!
Principle 2: Talk to the person not the problem’
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