If you’ve been waiting for our next day for people wanting to work on communication, conflict and confidence using DiSC, we have now booked this at the Goldsmith’s Centre in Letchworth on Tuesday 4th June.
Claire writes: “I heard David Clutterbuck talking at the University of Hertfordshire recently where he described no less than six levels of listening – ranging from listening to argue to listening to help the other person understand. Many of us are eager to listen to problem solve – especially at work or when someone comes with a thorny issue. His sixth and highest level is listening with the human eye and without intent – which is what we endeavour to do in coaching.
Listening is often more about listening to mystery and riddles than it is to making total sense and coming up with fully formed solutions. Rilke describes it well in Letters to a Young Poet (1934): “Be patient toward all that is unsolved in your heart and try to love the questions themselves. Do not now seek the answers, which cannot be given you because you would not be able to live them. And the point is to live everything. Live the questions now.”
Many of the challenges we encounter at work and in the world are complex. As an article in Smithsonian magazine puts it, we would do well to know whether we are exploring a mystery or solving a puzzle.
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