Claire writes: “The latest Coaching for Excellence course is underway.  One of the exercises on Day 1 is to listen without responding and to say what they heard and also what they saw.  So often we are listening whilst forming a question, a hypothesis or even a shopping list!

Coaching is about noticing not about diagnosing.  And learning to listen even more effectively is a key skill – in all aspects of life.  At the end of Day 1 we asked the delegates what they had learned.  One person referred to the listening  exercise: Active seeing is as important as active listening. Think about it…”

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