Claire writes: “‘I didn’t mean it’. How often have you heard that – at home or at work? We judge ourselves on our intent. Yet we measure others by the impact which their communication has on us.
And that’s where most communication problems arise – where the impact is different from the intention. Especially when we are communicating with people whose style is very different from our own.
Think about it…”
And if you want to understand it even more, talk to us about how DiSC can help you be more confident that your impact is what you intended.
© 2012 3D Coaching Ltd
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