Claire writes: “The acronym WAIT has popped up in our blog before. It’s a great question: Why am I talking? As I listen to recordings of other people having conversations, the most common thing that I notice is
- that the coach/ mentor/ manager is talking a lot
- they are making many micro decisions on the inside about where the conversation needs to go
The outcome of these things is that the thinker doesn’t have room to process or think, and they follow the person who they perceive to have more power than them by answering their questions – whether or not they serve the individual or the conversation.
What if this were the other way round? What if the person with the perceived power explained a lot less of why they are saying what they are saying… and does that processing on the inside. And what if they shared responsibility for where the conversation needs to go – by showing the working out and articulating out loud: What do we need to do now?
Turning the words inside out can transform conversations”
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