Claire writes: “I’m reading a couple of books about disruptive thinking – Matthew Syed’s Rebel Ideas and Franz Johansen’s Medici Effect. Disruptive thinking is a way to look at things radically differently. One of the ideas I love is listening to insights from someone from an entirely different discipline to your own. One example that is quoted is about a hospital learning from motor racing.

This way of looking from a tangent is useful. It enables people to make their own meaning. Instead of being an adviser, the visitor can tell the story of how they do what they do and what they notice – and the organisation can make their own sense of it. I love how honouring that is, and how very different it feels from ‘you should do it this way’.

This is also a great stance to use in mentoring.”

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