Claire writes: “I was sharing with Nicky this morning how useful it is to think of a plane journey as a metaphor for a great conversation.

And we know that there is always more to learn – as we discovered. We were imagining how frustrated we would be if invited on a magical mystery flight that guaranteed we would go to a new destination.  Only to find that we had landed in a place we have been many times before.

That’s why it is so important to co-create the process for a conversation and work out together what we are doing before we start. Whether what we are doing is coaching, or something else, a great contract for today increases the likelihood of getting to new thinking.”

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