Claire writes: “Last week was one of those weeks which hit many of us from time to time – there was just too much stuff. A late evening’s work and two phone calls in the middle of the night from my husband’s work were the straw that broke the camel’s back and Friday turned from a catch up day to a place of overwhelm.
Two things changed everything. Ruth diverted from a work trip and came into the office to add some resource. And we changed the frame. I had been unproductively asking the question ‘what do I need to have done by the end of Friday’. A better question was ‘what do I need to have done by the end of Monday?’. A new frame changed everything.
Which is ironic because changing the frame had been a topic of discussion all week – more about that next week!”
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