3D Ideas 783: Capacity and Capability

Claire writes: “In conversation preparing for today’s Group Coaching training, I wrote down

If we pin down the content too much, we undervalue the capacity of the group to be generative

It can also undervalue the experience, knowledge and skill they bring. When we are training, we rarely teach people things they don’t know. What we do is name things they don’t know that they know so that in future they can draw on that more intentionally.

The same is true for managers and staff.  When we don’t listen, we undervalue people’s capacity and capability.  Listen to Tom Peters exploring whether we are an 18 second leader, manager (or doctor, or vicar, or…)”

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