3D Ideas 781: Me or Us

Claire writes: “Noticing what’s going on in conversations is much easier when we are observing than when we are in the thick of it. I have known for a long time that being useful is more effective than being helpful. This week, in conversation, there was some useful insight into what makes that true.

It’s not about what I do that makes a conversation useful – it’s about what we do together.”

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