Claire writes: “A delegate last week was delighted to discover that they were not going to need to abandon everything they have ever done and only use coaching. Coaching is not the right way to have every conversation.  Whilst working online with a couple of people who were feeling the aftershocks of an earthquake, coaching was not the right medium.  They needed to leave the building!

However, there are some useful things from the principles of coaching that can be applied more widely.  The most important one is this: Ask them! By that we mean, instead of taking the lead and deciding the best way to have a conversation – when there are choices to be made it can be even more powerful to Show the Working out and say ‘We could do this or this or that… which might be the most useful for you?’

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