Claire writes: “I’ve just come off a phone call with a former conductor who is going to help run our Train the Trainer course tomorrow.  We were talking about over-conducting and under-conducting.  In conversations, we can be over present or under present – which is why he is coming to teach us.

If I want to increase the value of my conversations, it’s useful to move from

• diagnostic questions where I see, interpret and ask sophisticated questions TO saying what I notice and letting you make the sense
• listen to what I hear TO listening with my eyes to what I see and hear and sense
• listening and asking questions with my head TO listening and asking questions with my body