Claire writes: ‘The best and simplest learning from coaching has a contribution to make to conversations at work – sharing responsibility develops confidence in staff; creative silence gives space for thinking and helps people come up with their own solutions; contracting helps start conversations well and enables them to be more productive; noticing what you see (without judging) allows for significantly more challenge than diagnosing. We are collecting short 1-2 minute videos with people’s best examples of using coaching at work – to share through the website. So if you have an example and a smart phone we’d love to hear from you.

At last year’s Coaching at Work conference, the University of Sydney’s Tony Grant observed how coaching has developed at work:

• Generation one was performance management conversations without the litigation!
• Generation two brought overly mechanical approaches which tried to fit a professional coaching model into the workplace
• Generation three is less about tools and techniques and more about internalising coaching principles to enable staff to develop and flourish in the workplace – which benefits the organisation as well

It’s all about the quality of our conversations. Talk to us if you would like to develop more effective conversations in your workplace.

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