Claire writes: “If you are involved in any kind of training, you’ll know the energy that comes from an engaged group. You will also have an opinion about happy sheets and evaluations and ongoing learning.
We notice that there is always a dilemma about the balance between a performance that people will rate and learning that will transform. We also notice that, too often, the trainer takes responsibility for making the event work! Transformation comes when the responsibility is shared – even if the delegates may need to work harder!
Some questions we like are:
- What needs to be different by the end of the day so that you go home and say it was a valuable use of your time?
- What do we need to do to make sure that happens?
- What do you need to do?
- How will you know you’ve got what you need?
We write them up – and then at half time, we do it again – asking them to tick off if they have already got what they need – and amend the contract if we need to deliver different material or material in a different way.
Sharing responsibility appropriately in the training room can also mean that responsibility is shared more appropriately back at work. Think about it…”
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