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3D Ideas 933: Building Bricks

Claire writes: “I’ve been thinking a lot about tone these last few weeks and have come to the conclusion that pace, tone and timing can either facilitate conversations to be effective, or indeed make them feel like a car bumping down the road in the wrong gear.  Timing requires a combination of having a question pop up and at the same time watching to see whether it’s still timely or if it has missed it’s moment. That requires a great deal of humility.

The learning came, as you’d expect, from listening with someone to their coaching conversation. Early on the thinker said a word that was dropped when the processing moved on.  Later it became relevant again and the coach asked: ‘What about X?’ It was a bit jumpy because it felt like the coach was leading him off at a tangent. Even though the word came from the thinker, it felt new and out of place.  That was about tone. A more invitational ‘… and x…?’ would have had a different impact. Which got me thinking about Lego and other building bricks for children. When I used to sit with my small friends building lego models, the skill was to notice the bit they had found earlier and were now missing, and just to push it towards them.  A more direct “What about this red brick?” would make them think I wanted to redesign their model.”

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