Claire writes: “I’ve been thinking about the start of conversations for a few months now. And noticed that when it’s not clear to both parties in a conversation when the work is starting that it can get messy. One of us thinks we are doing some work – the other one is just chatting. It’s clear boundaries that make transformation more likely to happen. 

This reminds me of an orchestra. They gather, they greet one another and they tune up. When it’s time to start the piece, the conductor taps their music stand and everyone knows that the work is beginning. 

The arriving matters. I like to call it a pre-conversation. What do you need to do to mark the transition from the arriving to the work?

(It’s interesting to recognise that the music emerges in the space between the conductor and the orchestra…because in coaching it emerges in the space between us, too)

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