Claire writes: ‘If we want to have a different kind of conversation sometimes we need to use different language. I think that’s because we learn how to respond without fully listening. For example many managers say ‘Do you want to explore that?’ when they actually mean tell me. ‘Is it useful to explore that?’ might be a more useful question.
It might be useful to notice in the next couple of days if things don’t land as you expect where you could change the language.’
And if you’ve heard me talk about my dislike of why questions, you might be interested in this blog
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