Jane writes: ‘I was working with a client recently, helping them to think about how they could respond to some feedback from staff about their experience of working in a team that she leads. We explored several options and when she had decided how to start, she said “You know, I tried to get support to do this three years ago, but my organisation bought in expensive external consultants who didn’t tell us anything that we didn’t already know. Nothing improved as a result of that”.
Later the same day I was reading an article about lessons that have been learned from previous recessions, and came across the following quote from Jack Welch, former CEO of General Electric: ‘The best people move when times get better if you don’t treat them right.’
So what does ‘treating people right’ look like? One way to find out is to ask them, and that’s just what my client decided to do. Instead of relying on her interpretation of feedback from a sample of staff who completed a Staff Survey, she will give all staff opportunities to describe what being treated better would mean for them. The next step will be to engage them in taking responsibility for bringing about changes that they can achieve by adapting their behaviour, therefore influencing change in others.
When we help people to say what they need to say about things that are important to them we are treating them right. When we follow this up by helping them to bring about improvements, rather than relying on others to take action, we treat them even better.
Love this? Do us a favour and send it to five people. Who thinks like you? You could send it to someone who leads a team.
Lynn says “Like many people, once I had overcome the frustration and guilt over thwarted trips to work during February’s arctic weather, I enjoyed several days of uninterrupted play with my children. One session on a local steep hill I watched as many kids sledged in pristine, early morning, snow. The snow, whilst beautiful, was not ripe for sledges and many were frustrated by slow trips or getting stuck. I watched as they all pooled resources, pushing each other, scraping some deep snow out of the way, and trampling the snow run until they were all able to speed happily and rapidly to the bottom.
As Henry Ford said, “Coming together is a beginning. Keeping together is progress. Working together is success.”
Love this? Do us a favour and send it to five people. Who thinks like you? You could send it to someone in your team.
Claire writes: ‘Whatever your politics, there is no doubt that the election of Barack Obama is a significant step in world history. More than 40 years after America changed its civil rights legislation, America will have a black president and that equality will be played out in the Oval Office.
I am reminded of the line in George Orwell’s Animal Farm: ‘All animals are equal and some are more equal than others.’ It’s taking a while for reality to catch up with legislation. Like nations, organisations have their own values which are often displayed proudly on their websites and in corporate communications. Are those values always demonstrated in the way employees are treated? Or do behaviours to and between staff need to catch up with the way that the organisation behaves to customers and stakeholders? What’s happening where you work?’
Love this? Do us a favour and send it to five people. Who thinks like you? You could send it to someone who you know who watched the US election!
(c) 2008 3D Coaching Ltd
Thanks to those of you on LinkedIn who took the time to answer our question: What are the benefits of faith in the workplace? We received loads of responses from those of different faiths and none. We also discovered that if you ask a question on LinkedIn it goes way beyond your own contacts list!
‘Claire writes: Stonewall say – People perform better when they can be themselves.
People work more effectively when they can bring themselves to work. No employer in their right mind would ask their employees to leave their brain outside! So it’s interesting that there can be mixed reactions to people bringing their spirituality or faith to work. Of course we are all primarily employed to do a good job, but there can be huge added value in allowing people to acknowledge their spiritual side at work – whether or not it is connected to faith.
A fellow coach responded to my question by saying: Anyone can experience peace, unconditional love, forgiveness and experience the joy of the present moment regardless of faith, creed, religion, race … perhaps we just need spiritual intelligence.
In fact, Ian Mitroff did some research in the US which he wrote up in his book ‘Spiritual Audit of Corporate America’which discovered that companies that acknowledged spiritual values and aligned them with corporate goals outperformed those who did not.
Are you expecting people to bring all of themselves to work?’
Love this? Do us a favour and send it to five people. Who thinks like you? You could send it to people you saw this weekend.
(c) 2008 3D Coaching Ltd