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Delivering & developing great coaching across the world

New Material

We recognise that we are learning all the time, and that at times our handouts are out of sync with where we are.  This is the place where we will share all our new ideas and material that is being integrated into our training programmes.  Also check out




Using the Coaching Container in Mentoring

Recontracting (May 2018):

Coaching Log (May 2018)

With GDPR we need WRITTEN CONSENT to have people in our coaching log. If it’s useful, here is our small print (our interpretation of the rules – feel free to use but check whether you agree with us first!)


Confidentiality: Every conversation will remain confidential unless you disclose an illegal activity or there is a risk to yourself or to others.  For the purposes of our professional accreditation, we will ask for written agreement if you are happy for your name and email address (and the dates when you received coaching and/or supervision) to be kept in your coach’s log. ICF may conduct periodic audits of our data to verify our coaching experience.  Some of us keep brief notes of our conversations with you and these will be shredded after six months.  Your coach may discuss with their coaching supervisor how they worked with you – in an anonymised way – as part of their professional development.

All your data is put into our virtual filing cabinet.  This is encrypted to keep it private and secure.  We only hold the information you send us. Usually this is details like name, email address, phone number, address and whether you have had coaching/ training/ coaching supervision. We won’t tell anyone that we are working with you.  Many people come back hoping that we will remember them so we will keep records for 10 years that say you have received coaching or coaching supervision. If you would like us to delete your records (except financial records in our accounts) sooner than that, let us know and we will happily do that.

Openness: If your coach ever says or does anything that you don’t feel comfortable with or if you have a concern with the way you are working, please let them know immediately. For your work together to be effective you’ll have to be honest with them. Any problems, please contact XXXX.

Nature of Relationship: Coaching is about moving forward.  It is not to be construed as psychological counselling or any type of therapy.  Coaching results are not guaranteed. You enter into coaching with the understanding that you are responsible for creating your own results.

Professional Standards: All our coaches receive regular supervision and continuing professional development from trained and experienced coaching supervisors.

Cancellation: If you need to cancel or change your appointment please give us a week’s notice or we will need to charge you for the session unless it is a serious emergency. 



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