3D Ideas 800: 18 Seconds

Claire writes: “Research into the conversations doctors have with patients says that on average they listen to a patient for 18 seconds before the expert in them interrupts. Tom Peters, in an insightful 3 minute video, suggests that habit goes much wider than...

Useful Stuff – Shadow Consulting

We had a few organisational sponsors on a development call this morning.  Interesting connections about the value that noticing and listening to headlines and underbelly brings to Action Learning Sets. Here is an article from Leadership and Change...

3D Ideas 739: Watch their feet!

Claire writes: “Once again on a one day course with people who have never used coaching before, we have had some deep learning about listening.  She said she was stuck.  She stood with her feet poised as though about to start a run. She wasn’t as stuck as...