Tag: leadership

Leadership and Management – what’s the difference?

People often talk with us about the difference between a manager and a leader.  Useful insights in a recent Harvard Business Review blog from Vineet Nayar

3D Juggling 583: Generous Succession

Claire writes: ‘We have been captivated by the Paralympics and last Thursday saw gold after gold go to Team GB.  Most important, I think, is what can be learned from the generosity of Oscar Pistorious who failed to gain a medal and gave a generous interview saying that Jonny Peacock is the new generation of sprinters.

Good succession planning means generously passing the limelight onto the next generation. Business and organisations have much to learn from that interview.  where do we need to be pointing to upcoming colleagues and introducing them to others as the next generation? Where do we need to get over our own need for affirmation and put others in the limelight even when it might cost our ego?

And at the same time, how do we acknowledge to others those in generations before us and also thank them for their part in our journey. Mike Kenny is the British Paralympian with the most medals and has been barely mentioned by anyone this summer.  That’s where British sport and the world’s media may also have a lesson to learn.

What does your organisation need to do differently?  Think about it…’

© 2012 3D Coaching Ltd
May be distributed freely.  Please retain contact details: www.3dcoaching.com and send a copy/ link to info@3dcoaching.com

3D Juggling 582: Pace and the Paralympics

Claire writes: ‘My new love – this month – is sport.  Like many others, I have been grabbed by the passion and enthusisam and skill of the Olympians and Paralympians.  Fully re-engaging with work this morning after a few weeks of a slower blend of work and life I am reminded of the visually impaired 100m yesterday. The runner and the guide had to accelerate at huge speed to have any chance of winning.  They accelerated in perfect harmony.  I seem to have an implicit assumption that’s how I should reengage at the office.

They only had to run for less than 30 seconds. If I do that all the time, I will die! And my goal for this year is to pace myself.  Maybe my pace needs to be more like the tandem team pursuit in the velodrome.  They began really slowly and surveyed their environment, only sprinting where necessary.  And then repeated that strategy in each round. The sprinting and the cycling are diverse examples of how we might chose to set the pace at work.  Most of us work in situations which have variety. For 3D, there are natural lulls in the year where people are not asking for coaching or training.  You may be in an organisation that has less ebb and flow. Nevertheless, if you’re going to finish the race, a great question to ask is: what’s the right pace today?

© 2012 3D Coaching Ltd
May be distributed freely.  Please retain contact details: www.3dcoaching.com and send a copy/ link to info@3dcoaching.com

3D Juggling 580: Grids and Triangles

Claire writes: “Jane was joking the other day that if a diagram isn’t a grid, a triangle or a Venn diagram, we won’t use it!  I’ve just been reading Visual Meetings by David Sibbert who talks about using graphics more effectively.

One idea of his really connected with a recent email I received when someone said they were going into a new job and did we have any tips for the first few months?

David Sibbert has a grid for you.  Four squares:  Impact (high and low) and Effort (easier and harder)

Draw it – where would you start?  Think about it…”

© 2012 3D Coaching Ltd
May be distributed freely.  Please retain contact details: www.3dcoaching.com and send a copy/ link to info@3dcoaching.com

3D Juggling 574: When you leave

Jane writes “We all move on from time to time, from relationships, roles, organisations…  Sometimes the decision to move is hard to take, sometimes it’s taken for us.  And what we leave behind is important.

What do you want people to say about you when you’re gone – about the impact you had and what you left behind?

Aim to leave more of value than you take with you.  Start today. What’s your legacy going to be?  Think about it…”

If you need help to understand your impact or how to change it, talk to us.

© 2012 3D Coaching Ltd
May be distributed freely.  Please retain contact details: www.3dcoaching.com and send a copy/ link to info@3dcoaching.com

3D Juggling 565: Incubation

Claire writes: ‘”Great leaders have time to think” – an observation I made whilst facilitating a day with some NHS leaders last week. It landed far more powerfully than I expected.  They were extremely resourceful in the way they worked together on the day.  The gap in their leadership capability is not ability. It is thinking time.

We are in an emerging world at work, where entrepreneurial skill is increasingly required by leaders and others as they engage within and outside their organisations.  I try and spend two days a week on business development and reading. And from time to time I make sure that we also spend time with people who are creative thinkers, and with whom conversations will spark off ideas and creative thinking.  We call them incubator friends – where seeds and ideas are planted or germinate. Whether we need customers or a future of any kind with our stakeholders, we need to think.

So how much time do you need to commit to thinking?  And who will help you think at your best? Think about it…’

© 2012 3D Coaching Ltd
May be distributed freely.  Please retain contact details: www.3dcoaching.com and send a copy/ link to info@3dcoaching.com

Time to Think?
You can’t over-recommend Nancy Kline’s Time to Think
And a complete tangent: If, like us, you like making up words, you can now sponsor your made up word to help children with communication difficulties. Our word for 2011 was disfluent.  This year’s may become robosity – the ability to be robust!

3D Juggling 557: Mentor me

Claire writes: “This month, I was asked to write for a blog about empowering leaders.  Who had empowered me?, they asked.  I wrote about Mary Jo who both gave me the back room confidence to grow into a more public role – and Colin who got out of the way and gave me opportunities which he could have taken himself.

We can mentor people who do similar roles in different organisations – but when we mentor people who work closely with us – either as paid staff or volunteers – we have the influence to be able to be more strategic and give them new opportunities.  That can mean giving them higher profile pieces of work that we would like to do ourselves.  That’s how they develop their own talent.

Who is mentoring you?  And more importantly, where are you getting out of the way and standing in the wings to allow others to grow, develop and flourish as leaders? Think about it…”

© 2012 3D Coaching Ltd
May be distributed freely.  Please retain contact details: www.3dcoaching.com and send a copy/ link to info@3dcoaching.com

3D Juggling 550: Change your Mind

Lynn writes: ‘I have recently been dieting …again. I think I have tried every diet in the book and some. This time I am using Einstein’s thinking: We cannot solve our problems with the same thinking we used when we created them.

I am not trying to lose weight by doing the same things that led to me putting it on. I know that I spend many hours of each day (and more when on a diet) thinking about and planning food and as a result I fantasise about it too. So what am I doing differently? I am learning a different way to know when I am ready to eat – learning what hunger feels like and recognising it, as well as recognising when I am full. I have also learnt to recognise when I want food emotionally. I am making meals so much easier: we have a 4 week meal plan – low fat of course. And I am not denying myself any foods but only eating them when and if I am hungry and only until I am full.

It made me think about the work we do in organisations and how often the solution that is looked for is just like what led to the issue in the first place. How often is chaos dealt with by bringing in many concurrent solutions; conflict dealt with by distancing the people involved; and poor leadership by the leader’s line manager not dealing with the leader?

We need to be able to be creative in coming up with a totally different solution. Think about it…’

© 2011 3D Coaching Ltd
May be distributed freely. Please retain contact details: www.3dcoaching.com and send a copy/ link to info@3dcoaching.com

3D Juggling 493: All Motherhood and Apple Pie

Su writes: “A puzzled colleague appeared from a meeting. What does ‘Motherhood and Apple Pie’ mean?  A manager had used this phrase a couple of times in passing, without explanation  and with the obvious expectation that those present at the meeting understood what on earth it was she was talking about.

Well, google is our friend at such times, so we accordingly interrogated the oracle on this. After some searching we discovered that there were two very separate answers. Motherhood and Apple Pie could mean: cosy but nebulous or alternatively unquestionable basic beliefs.

So what did the manager mean when she said this? Maybe half the room were imagining what was being described was something rather twee and non-specific while the others felt that this was something which was a requisite and indisputable tenet of fact. So at least two very different messages were being heard.
Sometimes we use language and metaphors that make absolute sense to us but are not understood by others: we risk then passing on incomplete or erroneous information.

Do check to make sure that everyone present is hearing the same thing.  Or maybe drop the Motherhood and Apple Pie phrase in to see whether anyone’s really listening. Just for fun.”

Love this? If you need some help in your organisation to improve communication, come out for a cup of coffee with us to talk about how we can help you.  We’ll pay!

2010 3D Coaching Ltd
May be distributed freely.  Please retain contact details: www.3dcoaching.com and send a copy/ link to info@3dcoaching.com

3D Juggling 483: The Hand of Clod

Jane writes: ‘Whether you love football, hate it or just don’t care about it, you must have heard about England’s performance at the World Cup last week. Robert Green became the most talked about footballer in England – for all the wrong reasons. He made what has been described as a ‘calamitous’ error in the 40th minute of the World Cup match that left England to settle for a 1-1 draw with the USA.

Have you noticed how easy it is to focus on the negative?  I see this happening all the time in organisations, and it often happens in families as well. How often do you hear people saying things like ‘he made a real mess of that’, or ‘they tried this before and it didn’t work’?  How differently might people feel if they heard statements like ‘that didn’t go well but he had a really good idea there, and with a bit of help would be able to develop a powerful message’, or ‘we tried doing this before and it didn’t work, how can we make it work this time?’

The most helpful quote I read in response to Robert’s calamity was from Sandra Wheatley, a psychologist. She said ‘There is a big difference between those of us who succeed in life and those of us who don’t. Those who thrive are good at coming to terms with failure and changing their behaviour.’
When we acknowledge mistakes and failures we acknowledge that we are human, and not perfect. When we focus on the future, and how we can change our behaviour so that we get different results, we feel better about ourselves and the world we live in.

This is worth remembering when you attend a job interview. Wouldn’t it be useful to your prospective employer to know that you can cope with mistakes because they hear you describe how you recovered, what you learned and how you are applying this learning to new situations? This tells the story about someone who is honest, understands the impact of their behaviour, and is continually improving their performance.

Robert shouldn’t feel too despondent.  Brand experts have said that his future could be bright if he follows in the path of Gareth Southgate, Chris Waddle and Stuart Pearce by capitalising on his misfortune. They all missed crucial penalty goals in international tournament clashes and appeared together in a Pizza Hut advert where Southgate takes a bite of his pizza while hiding under a paper bag with holes cut out for the eyes. Anyone who has experienced a Career Makeover with will recognise this as an excellent example of recognising core skills and developing new options around them!

Who can you help to come to terms with failure and change their behaviour? How can we help you to help them?’

Love this? If you need some help in your organisation to help people bring about behavioural change, come out for a cup of coffee with us to talk about how we can help you.  We’ll pay!

© 2010 3D Coaching Ltd
May be distributed freely.  Please retain contact details: www.3dcoaching.com and send a copy/ link to info@3dcoaching.com