3D Juggling 613: Secret Service

There’s still time to email the office and book onto our telephone Masterclass on Powerful Questions at 5pm today – for anyone who has done some coach training.  And How to Be Heard at Work on 4th June still has spaces – if money is an issue, make us...

3D Juggling 578: Disfluency

Claire writes:  “When we were writing the Great Appointments book, Su and I invented the word disfluency.  We notice that really good and competent professionals are disfluent when it comes to talking about themselves and their skills and experience in an...