Claire writes: “Last week, Mike and I did a tour of the Morgan Motor Company Factory. For about 100 years they have hand made classic cars. The skill of the craftspeople requires them to do almost everything by eye, by feel and by intuition using the...
Claire writes: “Claire and I are coaching a team this week. We are taking them all stretchy monkeys. It’s worth reading The One Minute Manager Meets the Monkey to find out why. One of the comments we often receive after our Conversations trainings is that...
Claire writes: “It’s a great privilege to spend much of our weeks observing other people having conversations – there is so much to be learned. I am noticing that even open questions have a scale of openness! If I ask ‘What else?’ you...
Claire writes: “A very common question in training events is about whether or not you should take notes when you are having a coaching style conversation. If your background or your day job requires any kind of due diligence, you’ll be used to taking them....
Claire writes: ‘Watching my husband and a 4 year old friend navigate my iPad is an astonishing lesson. She makes everything work seamlessly. He can’t work out how to use it. When we have learned that things are complicated, it’s tricky to do...
