Claire writes: “I often hear people saying that you can tell a leader because they have followers. A recent online Harvard Business Review talked about other characteristics of leaders. And it’s true whether they are paid or volunteers:
- They create value
- They have a circle of influence
- They lead people rather than simply managing work
And in the same way that leaders have followers, suppliers have customers or fans. That’s a good lesson to small business owners wanting to get people along to a workshop as much as it is to churches or voluntary organisations trying to make a difference in their community. If you want to get buy in,
- You’ll develop relationships first
- You’ll listen to your potential customers
- You’ll create something with them”
“I suppose leadership at one time meant muscles; but today it means getting along with people.” Mahatma Gandhi
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