Claire writes: “I love this picture of a man and a child fishing. Their proximity and focus on discovering something together – even though the father may be an expert fisherman – models well what we are learning about effective conversations at work.
Where and how we sit can impact how the conversation evolves. I remember talking with hospital consultants who were using a coaching approach with colleagues to offer peer support. Efficiency meant that the peers arrived at the end of the clinic and sat… in the patients chair. The consultants knew the conversations were not the best they could be. So they decided to swap chairs and the quality improved. They had been treating their colleagues like patients.
Your context will be different. But changing to a different chair, a different environment, or moving from a position that feels like reporting back may well change the quality of the conversation.”
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