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3D Ideas 754: We’ve Always Done It This Way

Claire writes: “I was with a group of NHS Managers the other day and we were thinking about colleagues who have worked in the same way for many years and ‘have always done it this way’ and see no need to change.  It reminds me of the words of Marshall McLuhan (born over 100 years ago): “Our Age of Anxiety is, in great part, the result of trying to do today’s job with yesterday’s tools and yesterday’s concepts.”

Change is weird sometimes.  On courses we invite delegates to suspend disbelief and try a different way of working. Only when you have experienced it can you really decide whether it’s for you.  In that group of managers, we were wondering what will happen if you invite a colleague to work in a different way for a contained amount of time and then review to see whether it’s useful?”

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