Of course an action does not need to be something to do – it may be an insight that needs some further thinking! Read more here
And here is Claire talking about mastery in designing actions
I just want to reiterate how useful I found the CPD yesterday and how I will be incorporating a lot of what I learnt into my own coaching sessions. I found your own style inspirational and loved the simplicity of it all, it was fun to learn amongst like-minded people.