Claire writes: “Rock, paper scissors the game – whatever you do, it’s not clear which is the most important – it changes all the time. Whether we are coaching, or doing any other kind of one to ones, many of us are working in complex organisations or situations where it is not clear what is the most important thing. Complexity is complex. Michael Carroll says that ‘everything we do in our work has an ethical underpinning’. It’s about the values we hold and the choices we make. We notice that professional bodies have great ethical codes which focus on the encounter with the room – trust, confidentiality, appropriate behaviour etc. But when we solely focus on the person we are working with, we can miss some important understandings
- Who IS the customer or client? The individual – or the organisation – or other stakeholders?
- How do you keep the needs of the organisation in the room – as well as the individual?
- we don’t know what we don’t know
We notice that there are particular ethical issues that emerge in this complexity. That’s why I am speaking tomorrow about the ethics of working in organisations. It would be great to see you at the University of Hertfordshire at 6 if you are able to come!
Particularly if you are an external coach or consultant – or if you hire people in for training, coaching, consulting or facilitation,
- where are you asking the joining up questions?
- how do you challenge the organisation to embed learning from diverse places when many different solutions are being bought in – even if it means that you will lose your work?
- where do you explore the thics of working with many individuals in the same organisation?
Of course there are no clear rules, but in his book, ethicability Roger Steare raises some great questions
- What are the RULES?
- Are we acting with INTEGRITY?
- Who is this GOOD for?
- Who could we HARM?
- What’s the TRUTH?
We have contributed a case study about this to the new book Creating a Coaching Culture for Managers in your Organisation – and of course our thinking is developing all the time!
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